Customer Satisfaction Survey

	Smokey Bay Air		1-888-482-1511
	2100 Kachemak Drive Homer, AK 99603		907-235-1511
	reservations@smokeybayair.com		Fax: 907-235-1501

Smokey Bay Air values its customers and their feedback on our operations. Please fill out the customer satsifaction survey to help us improve our operations. Your feedback may be anonymous if you prefer.

Your Name:
Your Phone:
Your Email:
Date of Travel:
Time of Travel:
Pilot Name:
Flight Coordinator Name:
Comments and suggestions for improvement:
Did your flight depart on time?	Yes No
Did the flight meet your expectations?	Yes No
If no, why not?
Were you statisfied with the office staff's customer service?	Yes No
If no, why not?
Were you satisfied with the pilot's performance?	Yes No
If no, why not?
How would you rate your overall experience with us?	Excellent Good Satisfactory Poor Awful

	Smokey Bay Air	1-888-482-1511
	2100 Kachemak Drive, Homer AK 99603	907-235-1511
	reservations@smokeybayair.com	Fax: 907-235-1501
	©2008 Smokey Bay Air. All rights reserved.
*Serving Kachemak Bay, Glacier & Volcano Tours, Statewide Charters, Bear Viewing, Fly-in Fishing & more*